Frequently Asked Questions (FAQs)

1. How long does shipping take in the USA?

Standard delivery usually takes 3–7 business days after dispatch.

2. Do you offer Cash on Delivery (COD)?

Yes, COD is available where applicable. Payment must be made at the time of delivery.

3. Can I return a product if I am not satisfied?

Yes. Returns are accepted within 14 days of delivery, provided the item is unused and in original condition.

4. Do you provide tracking information?

Yes. Once your order is dispatched, you will receive tracking details via email.

5. Are your products suitable for indoor and outdoor use?

Many of our products are designed for both indoor and outdoor environments. Please check product specifications for details.

6. How can I contact customer support?

You can reach us via email at admin@modistly.com. Our support team typically responds within 24–48 business hours.

7. Are taxes included in the price?

Applicable sales taxes are calculated at checkout based on your delivery location.